Freezing iPod

[GoReds33]

I have had my iPod for about 10 months. Just recently it started to freeze for about 4 seconds during movies. I took it back to the store and they told me to start my files from scratch. I did that and it is still freezing. Could it be that I have a virus? Please help.

[dougdirt]

I have had my iPod for about 10 months. Just recently it started to freeze for about 4 seconds during movies. I took it back to the store and they told me to start my files from scratch. I did that and it is still freezing. Could it be that I have a virus? Please help.

Does it do that on every movie?

[Unassisted]

I don't have a fix, but you might be able to find one on Apple's vast support site (http://www.apple.com/support/ipod/).

Since the iPod you have now has a history of problems, you might also want to consider springing for the AppleCare (http://www.apple.com/support/products/applecareipod.html) extended warranty. I think you can buy it as long your iPod is less than a year old. With AppleCare, you can get a free replacement if Apple can't fix the problem with your unit. I know of people who have gotten replacements that were actually newer models through AppleCare.

If yours is out of warranty and past the point of buying AppleCare, I know that there are third-party repair shops that fix them for less than Apple charges.

[GoReds33]

Does it do that on every movie?Yeah. And sometimes on songs it will just sit there for like five seconds at zero, and then start playing.

[GoReds33]

I don't have a fix, but you might be able to find one on Apple's vast support site (http://www.apple.com/support/ipod/).

Since the iPod you have now has a history of problems, you might also want to consider springing for the AppleCare (http://www.apple.com/support/products/applecareipod.html) extended warranty. I think you can buy it as long your iPod is less than a year old. With AppleCare, you can get a free replacement if Apple can't fix the problem with your unit. I know of people who have gotten replacements that were actually newer models through AppleCare.

If yours is out of warranty and past the point of buying AppleCare, I know that there are third-party repair shops that fix them for less than Apple charges.I have the warranty through Radio Shack. It lasts till January 2009. I took it in, but they told me to reset it and a whole bunch of stuff.