Originally Posted by
George Anderson
Has anyone had trouble with the Direc Tv installers like I have??? I ordered the DVR for my wife for Christmas. I had a date scheduled for the installer "Bluegrass Satellite" to come out and install the new receivers. The day came, I stayed home from work and they never showed up. I called Direc TV and they admited they made a mistake with scheduling,apologized and gave me a $100 credit on my next bill.
This wouldnt be such a big deal but I had the same installers several years ago when they first installed the system . Not only did I get stood up THREE times for my installation but when the guys finally did show up they were an hour late and I have no doubt they were high as kites. We immediately got into an argument once they were there because they were insistent on putting the dish at the very front of the house as opposed to the back. I told them I would prefer to put the dish in a location not so obvious but they responded that the front of the house was the only place they could find a ground. I informed them I was a Electrical Contractor and there were several locations to ground to in the back of my house, once they figured out I wasnt a clueless home owner they quickly changed their story and moved the dish to the back of the house. But it gets better. They then took the satellite cable and instead of stapling it to the house they ran the wire in the gutter. I told them I knew the wire is not rated to be run in a gutter where water is. The installer told me that it would take more work to staple it under the underhang and he didnt have time to run it any other way than in the gutter. After yet another argument he moved the wire and ran it in such a way that any professional would be embarrased. Once they were done and I went to each room to make sure the receivers worked. The receivers worked but these clowns left all their trash, boxes, wire etc laying all over the rooms in front of the TV's. I also would like to mention that there were two workers but only one actually worked. The other one spent the vast majority of his time playing with my dog in my back yard. I am not kidding, I truly thought this was a prank and I was going to be on Candid Camera.
So to sum all this up I wont be getting DVR or anything else from DirecTV anytime soon if I hafta have these clowns back to install it.