Originally Posted by Unassisted
The fact that it worked for a matter of hours makes it unlikely that the wiring would suddenly go bad... unless it's been rainy and you've got water in the connection somewhere or if something like a yanked cable or a staple damaged a cable or connection. If you can rule those out, I think you're right to be suspicious.
Can you plug the modem into your outdoor box, connect it to the computer with a long ethernet cable and bypass the house wiring for a test? That would help you isolate whether the house wiring is at fault.
thanks for your reply. that's actually what i did. since i have a laptop, i hooked the modem directly to the outdoor box (NID) and directly to my laptop from the modem. i bypassed the house wiring and the router and still got the same speeds. it wouldn't take a while to get up to speed or something, would it? i tried a few different cables and even did a reboot on the modem after i connected it directly. i'm thinking that it has to be a phone company problem unless i had to wait a while or something. would you agree with that?
...although the modem's management software says it's getting 3.0. i'm going to call windstream, but you know how fruitless that's going to be.