Originally Posted by medford
I have time warner, I've heard the customer service complaints, but personally, I rarely had an issue. Some on demand things havn't worked at times, but 1 call and they usually fix it right away, getting someone out to fix something has always been easy, they're generally there at the front of their window. I've never had a problem w/ customer service when calling in.
I know that doesn't help you, I've just never seen the issues that so many others seem to have w/ time warner.
I'm the same way. I've always had tremendous customer service from Time Warner. Dish Network, on the other hand, was a nightmare. My parents had a pretty brutal experience with DirecTV but that was when it was a new service.