Re: DirecTV vs. Time Warner Cable
I had DTV for years and loved it. The only problem I ever had with them was that they took my direct payment out of my checking account several days early, and before I realized what they were doing, it unbalanced my checkbook terribly.
I always had good customer service experiences with them. Very easy to deal with. It has been several years, though (I dropped them when I moved and haven't got around to going back), so who knows?
fwiw, even though I am the least handy person on Earth, I installed the dish and equipment myself.