Originally Posted by zacharync
Thanks for the support and vote of confidence.
I would think a large bank like Wells Fargo would have the resources to investigate a matter such as this, while a credit union or smaller operation would not.
Bigger banks may have bigger resources, but they don't have more motivation. A small bank or credit union will bend over backwards because they can't afford to lose your business; you are nothing but an account number to Wells Fargo (I've had very negative experiences with WF for what it is worth). I hope everything works out and you get your money back. I think you will but I also don't think you should expect a fast turn around.