Originally Posted by Eric_the_Red
Here is what I did: call Season Ticket line at 513-765-7500; hit option 1; wait for a rep; the rep will look up your account and give you a new password to use.
I got seats to all 4 games.
This works.. they just asked your last name and instantly give you a new code. I just got tickets to all games in the lower levels. 114 and 120 for 2 of them.