That's very interesting to see. It seems to me that they're just very poorly run. I've only tried to go there once and here's what happened...My Dad and I sat for 15 mins in a booth and got no attention whatsoever from servers. At that point I said to him, wwe're not putting up with this any longer. I'll go get the car and meet you out front.
I'm not a big country music fan (but I do really like the song this bar is named for) so I probably wouldn't frequent it very often but it's nuts for the hostess to seat you and then for waiter after waiter to pass by you without asking if you'd been "helped". It's a lack of training and I've gotten to the point where I have very little patience for places with poor service