Re: First timer at Slugger Stadium w/ Questions
Originally Posted by 1940757690
Thanks to you too, George. Wondering how much (if at all) the awful experience you had can be taken as representative of the whole operation? I have found a good amount of positive feedback about the in-park experience online but know, as with any restaurant or customer service dependent business, a few bad apples can really ruin it on a given day or until they move on.
I posted this back in 2008. I sent a letter of complaint to the Bats that was ignored. I won't be back and I encourage others not to go either.
Has anyone had the unfortunate experience of dealing with the ushers at this park?
Last weekend on a whim my wife, myself and my two kids who are ages 5 and 2 went to see the Slugger Field for the first time. Our seats that we purchased happened to be along the lower level of right field line which had no shade at all. Its not that big of a deal to sit in the sun except my two year old son suffers from sun allergies. In the third inning we decided to move up to the top of the stadium which was totally covered in shade and where practically no one was sitting. Instantly a very rude usher confronted me and demanded that I show him our tickets. I told him we didn't have our tickets but we needed a place in the shade for my two year old son who had sun allergies. His comment to me was that if we didn't have tickets for that section then we were not going to sit there. I could understand if it was before the game and the section was full but it was the third inning and there were like a total of FIVE people in the entire section.
Is this common behavior for these ushers? Can someone explain to me why the Bats unlike the vast majority of baseball stadiums out there are so intent on keeping people in the exact seat they purchased?
I wrote the Bats a nice letter and expressed my concerns including asking why if they are so intent on keeping people without tickets for the upper deck out of the upper deck then why not have ushers stationed below to make sure people don't walk up the stairs to be immediately sent back down. There nothing is like lugging two little kids with diapers bags up a flight of stairs only to be confronted by a rude usher who tells us to get out of his section.
I have been to alot of stadiums and with very few exceptions they all try their best to be family friendly ,but I can say without doubt the Bats from my experience do not.
"Boys, I'm one of those umpires that misses 'em every once in a while so if it's close, you'd better hit it." Cal Hubbard