Originally Posted by GAC
Anyone have this?
I've been a Directv user for almost 7 years. I really have no huge beefs in comparison to other cable providers I've had over these many years.
Anyway.... I got a call from them yesterday... you know, one of them calls where every five seconds they are constantly thanking you for being a LOYAL Directv customer... and they offered me the Genie, and three mini Genies ... again, because I've been such a loyal customer.... absolutely free.
When I asked them about hidden charges/fees, do I have to pay for installation, they said it was all free. I haven't been under any contract with them for years, so the only "catch" was I had to enter into a 2 yr contract. I had no problem with that because I wasn't planning on leaving them anyway.
And while I had them on the line I juked them on the NFL Sunday ticket. I'm getting it for $25/month (payable over 6 months).
If your paying anything more than 10-15 bucks a month for the ticket then they are screwing you.....I have had the ticket for 7 straight years now and have never paid more than 15 a month....last 2 years I got it free....that's right, 100% free of charge with all the bells and whistles. All you have to do is call the retention department and tell them your mad that people you know are getting it cheaper....on rare occasion you might have to accept nothing and call back the next day and get someone different on the phone. You'll be shocked at how much more other people can give you.....the retention dept can give out free deals all the time, but sometimes you simply get a stubborn person. Honestly GAC, you should easily get it for free if you've been a member for more than 5 years and had no contract with them. I would call back and complain.