Re: give me your recent customer service gripes
The U.S. Post Office. Last summer I won an authentic Ken Griffey Jr. jersey off of E-Bay, which I also purchased insurance for. On the day it was supposed to be delivered, I had a substitute mail carrier who delivered it to the wrong place. He kept no record of who signed for it or even where he delivered it to. This was just the begining. I contacted the Post Office to get the reimbursement process started. After about two months going by and still no money from the Post Office, I contacted them to see what was going on. Even though I paid the E-Bay seller for the insurance, it was actually him that made the transaction with the Post Office. So, the Post Office reimburses the seller for the jersey that I paid for and never received. In essence, the seller got paid twice for the same product. Fortunately, for me, this seller is quite honest and forwarded the reimbursemnt money to me this week. So, after all of this starting in June, it will finally be taken care of this week.