Re: give me your recent customer service gripes
My gripe is similar to RFA1966's comlaint. I bought 2 cell phones with a Cingular plan in November and was due $100.00 in rebates. They gave me a photocopy of the rebate form. Part of it was unreadable. I called the number on the phone, explained my problem and they told me what to do. Yesterday I get a letter saying the rebate was denied due to the form being incomplete. I called them, and they said I didn't checkmark a tiny box.. I sent it all back to them as per instructions...we will see..... :thumbdown
I've been to dinner at Jimmy Buffet's house, and I've eaten it at a homeless shelter. And there's great joy and harrowing terror to be found in both places.