Originally Posted by KronoRed
But if your internet is down you're in big trouble
Indeed. You are a perceptive old chap.
We were having lots of funky problems with our converter box and PPV channels. So they finally replaced the box.
Then, we had a lot of problems with certain channels where, if there was a lot of motion (and change) in the picture, the MPEG4 decoding would get behind and the picture would pixilate a lot. Or just freeze up for seconds. They finally revved up the amp for our neighborhood. I blamed it on my daughter's IMing.
The other thing I have is the name of the salesman who sold us our VoIP phone service. If I have a problem with anything in the TW world, I just call him and let him work their system. He probably rues the day he sold me on it. I hope he never leaves the company.