This thread is for RedsZone members to share their consumer experiences with businesses, national or online, that other RedsZone members may find useful.
I'd like to draw some attention to my negative experience with the online print company OvernightPrints.com.
I ordered 100 business cards. Paid for expedited shipping. Today, I received someone else's order of 500 business cards. When I contacted customer support, they let me know that my order was also sent to the incorrect address, and they offered to reprint my cards, deliver them 4-5 days later, and refund me the $6 different between expedited shipping and standard shipping. When I asked for a full shipping refund and/or a refund of a portion of my order cost, they said they would not do that.
I then went online and saw their Yelp page: http://www.yelp.com/biz/overnight-prints-louisville and realized that my experience is not uncommon. Buyer beware.