Just got my new custom computer parts in..., And newegg.com screwed up. Suggestions?

[SirFelixCat]

So, I've spent 2 weeks doing research on building my own computer and I just got 2 of my 3 shipments in from newegg.com for my "dream" rig that I ordered Monday. Ok, so my 3rd one will get here tomorrow...so much for that 3-day shipping thing, but I can overlook that...just excited I get to build it this weekend.


So, I get off work at midnight tonight and rush home to open up my goodies and bask in all computer geekdom (well, as much as a 30 y.o. man can). I unpack the main box with the video card and such and have fun oooooohing and ahhhhing.


They shipped my case in the cases own box...taped up...good to go right? So i carefully peel the tape off and open the lid and then..............i see 8 thin boxes lined up inside, "hmmm....didnt know i had to assemble it...ok, no biggie...lets get to work!" I pull out one of the boxes.........."that's odd...why's it in a keyboard box?" I open up one of the 8 boxes.....and there is a logitech wired keyboard and mouse. "WTF!?!" So yeah, theres 8 keyboards and mice inside the case box. I'm amused, yet #$%^ FURIOUS.


So, when I call them tomorrow, I'm open to serious suggestions. I'm so pissed right now...I was actually taking 1/2 a day off tomorrow to build/install the new rig, but now, I'm case-less. Grrrrrrrrrrrrrr

Suggestions on how to handle it?

I know the CSR is not at fault and I'm not going to be hostile on the phone. But they did ruin my plans for the weekend and I did spend $1500 at their store...so would I be out-of-line assuming some solid compensation is due my way?

[KronoRed]

I've never had any trouble with newegg before, sounds like a bad packing job.

I agree, you outta get something for it.

[Hap]

doesn't newegg have a return policy?

[paintmered]

I've never problems with newegg either.

I'm sure they will go out of their way to fix the mistake.

[TRF]

Shoulda went with CPU, SC. They are local, and have a pretty good rep. We order a lot of parts from them here at Amarillo College.

I agree that you should get something out of this. And I think you should come of at least a little irate.

Do you mind me asking what the specs are on the computer? I'm curious as to what $1500 gets you from newegg.

[KronoRed]

Do you mind me asking what the specs are on the computer? I'm curious as to what $1500 gets you from newegg.

I'd die of happiness spending 1500 at newegg

[RBA]

How far is the nearest Fry's. I think Dallas???? Maybe a sidetrip from your poker games to a Fry's?

P.S. They now have a Fry's in Las Vegas, near the strip and Airport.