I had a similar experience.
I had a similar experience.
Canceling AOL was very amusing for me. But I knew what to expect, so it was kind of funny to hear it all play out.
I had a very similar experience when cancelling DISH NETWORK.
After about a half hour of stern arguing, they gave me a deadline to have my equipment returned and they then made it impossible for me to get the equipment to them by the deadline by not sending me the box to return it in.
I cancelled the credit card that they had, because I had heard of them billing the credit card for $300-500 when the equipment is not returned in time. I then got a bill for a $249 equipment fee. I wrote the words SHOVE IT with a black marker and mailed it back to them.
Aww jeez, I'm planning to jettison my AOL on the account that I think its blocking any sort of wireless broadband router from being properly installed in my PC!
Then again, try asking AOL WHY its not working. Oi, after I was told by the manufacturer to contact AOL, they told me to contact the manufacturer!
I didn't have a problem when I canceled my account. The lady just asked me why, and I told her I work for another ISP, so I no longer need my account. She offered me 2 free months of service to stay with them, etc, when I said no thanks she canceled my account.Originally Posted by savafan
That was probably about 8 years ago now.
"And the fact that watching him pitch is like having someone poop on your soul." FCB on Gary Majewski
I told AOL I was moving out of the country.
"It's easier to give up. I'm not a very vocal player. I lead by example. I take the attitude that I've got to go out and do it. Because of who I am, I've got to give everything I've got to come back."
-Ken Griffey Jr.
Tell them you're going to prison... I got out of a cell phone contract scot-free with that one... I do that to telemarketers, too.Originally Posted by zombie-a-go-go
When all is said and done more is said than done.
As a former CSR for a large Broadband ISP(not AOL) I can tell you that this isn't shocking... that said, i never would have heard this kinda stuff at my former place of employment. We had retainment strageys of course, but nothing along the lines of this arsehat.
"I hate to advocate chemicals, alcohol, violence or insanity to anyone... But they've always worked for me."
-Hunter S. Thompson
My sister told them that her house had burned down. Didn't work.
She threatened them with the state AG, and they cancelled her. Same thing I did, eventually, three months after I started trying to cancel..
My parents have had free aol for a few years due to AOL always offering another free 6months when they try and cancel
They did that to me. I had an HD reciever though.Originally Posted by Hap
They billed me for close to 1000$
I called and threatened to break the guys neck and he said he would cancel the fees. That was before I even mailed back the boxes.
They never sent the boxes the first time and I had called them. They kept lying when I called and said they were on the way.
I tend to think I am VERY nice with people just doing their jobs, but I couldn't handle this guy's attitude.
This is the time. The real Reds organization is back.