Clearly, someone has access to my PC. My ebay account was hacked for the second time in less than a month, and this time they took over my e-mail account as well. I was able to retrieve my e-mail account, change my password and my security question, but they have somehow managed to hack it again and change my password and security question so that I don't know the answers. This person is pretending to be me, only claiming they are a doctor. They have access to all of my bank and credit card statements via that e-mail account, as well as to all of my family and friends, and I can't get into it to put a stop to it.
It is a hotmail account, but I can't figure out a way to contact hotmail without first needing to login with my e-mail address and password. Any ideas?
I've ran spybot and antivirus everyday, but they still have to be getting my information somehow....I don't get it.