When we bought some of our appliances from Lowes they had numerous rebate forms on them. One of them was a rebate for the $50 delivery charge. So I filled out the rebate form and sent it in w/ a copy of my receipt.
They sent me a letter back saying that because I didn't send them the ORIGINAL copy of the receipt I didn't qualify for the rebate. I'm one who checks and double checks everything when it comes to forms and paperwork. Nowhere did it say that I had to send them the original.
I called them and let them know that... basically got the run around from the phone rep and that if I go to this website and fill out this "appeal" form and also download a new rebate form and fill it out, they will look at it.
I told them that for $50 it ain't worth the trouble; but that now that I know all the hoops you have to jump through, I'll think twice when a Lowes offers a store rebate.
I like rebates too. But I don't let it be the driving influence in WHY I make a purchase. Especially with appliances. I'm more concerned with prchasing a quality product. That way, if something happens with the rebate, I'm still satisfied with my purchase.
And we still got back a total of $250 from the other rebate forms we submitted. We bought those Maytag Neptune front loading washer/dryer. Man they are nice (and very efficient).