Kinko's ...... I'll say it for you guys.
Kinko's ...... I'll say it for you guys.
"Whatever you choose, however many roads you travel, I hope that you choose not to be a lady. I hope you will find some way to break the rules and make a little trouble out there. And I also hope that you will choose to make some of that trouble on behalf of women." - Nora Ephron
I worked in retail for most of my life and my wife manages a retail store. We've both had run ins with rude customers but neither of us of have had anything thrown at us or been spit on, those are things you don't slough off.
If one of my employees was having customers cuss at him and threaten to get him fired on a daily basis, I'd be worried about what that employee was doing to cause that. Because it shouldn't happen very often. Customers being rude, sure, that's probably a daily occurrence, but cussing you out and threatening your job, if that's happening more than once or twice a month you may have a problem handling rude customers. IMHO
"I know a lot about the law and various other lawyerings."
Hitters who avoid outs are the funnest.
Banking is a lot different than retail in that way. Try telling some one that they can't have their money because they don't have proper ID. Try telling someone they can't have immediate access to money they deposit in the bank. Tell someone they can't cash a check because they showed up 10 minutes after closing on a Friday. Or that they owe money because they have overdrawn their account. Try telling a business owner that they were $300 short in their night deposit.
Believe me, it ain't pretty. When you invlove people's money, add frustration, embarrassment and a host of other anxieties, the results are UGLY. I mean you can feel the anger and hatred coming off of people like 5 alarm fire. And those are the times when you do everything right. Imagine what happens when you make a simple mistake.
I still see a guy from time to time that is convinced I shorted him $100. I swear he would deck me and kick me while I am down if he could get away with it.
BTW, I was generally considered excellent at customer service, though I had my moments where I had enough.
And I receive top marks for customer service in my grocery job now.
Last edited by BoxingRed; 05-03-2007 at 01:53 PM.
Cedric 3/24/08It's absolutely pathetic that people can't have an opinion from actually watching games and supplementing that with stats. If you voice an opinion that doesn't fit into a black/white box you will get completely misrepresented and basically called a tobacco chewing traditionalist...
I worked in retail years ago and got sick and tired of dealing with the public. I think everyone should have to work a stint at a retail place and a fast food restaurant and then folks would have more appreciation for people who work in those places. I'm an independent contractor now and I thoroughly love what I do. I don't think I'll ever go back to being an employee. I guess I'm lucky.
Thanks for all your kind words guys (and gals).
I wrote that in a real boiling point last night. I was in a bad spot in my own mind and I appreciate all your guy's support and wisdom. It actually got worse for me after my lunch break, but when I pulled into my driveway, there was my boy wanting a hug.
I feel better tonight. I got my head on straight before I walked in here at Kink..... I mean, the store, and prayed heavily before I came in. I know this is short term. I don't know when Im going into the Academy, could be this year, next or maybe even never. But I can always learn from these situations and show character in stressful times. Even God loves Douchbags, right?
Witty signature.
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