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View Poll Results: Do you use self-checkout?

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  • All the time. I want in and out as quick as possible.

    35 47.30%
  • Sometimes if I have a few items. Anything bigger and I go through the registers.

    22 29.73%
  • Only if the cash registers are backed up and I need to get out ASAP

    11 14.86%
  • I refuse to use self-checkout

    6 8.11%
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Thread: Self-Checkout

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  1. #1
    C-A-T-S CATS! CATS! CATS! WVRed's Avatar
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    Self-Checkout

    I'm kinda curious for responses on this as I currently work in retail. I personally use them all the time because I want to get in and out of places (especially Wal-Mart) as quick as humanly possible. On the other hand, there are some people who feel that U-Scan's, self-checkout, etc. take jobs away from the cashiers.

    Which category do you fall into?
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  2. #2
    On the brink wolfboy's Avatar
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    Re: Self-Checkout

    It all depends. Sometimes the technology is a little lacking on the self-checkout, so I avoid it. I've never really heard the "it eliminates jobs" angle, but that doesn't really bother me.
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  3. #3
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    Re: Self-Checkout

    Quote Originally Posted by wolfboy View Post
    It all depends. Sometimes the technology is a little lacking on the self-checkout, so I avoid it. I've never really heard the "it eliminates jobs" angle, but that doesn't really bother me.
    It bothers me but I think its not going to do much good to fight it. Still, I prefer checkers.
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  4. #4
    First Time Caller SunDeck's Avatar
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    Re: Self-Checkout

    Quote Originally Posted by Rojo View Post
    Still, I prefer checkers.
    Especially when they don't look me in the eye or otherwise acknowledge that I'm a living, breathing person, as happens all too often in most grocery stores. Honestly, that drives me to self checks just as much as the convenience factor.
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  5. #5
    ZCTRMTP!!!!!
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    Re: Self-Checkout

    Quote Originally Posted by SunDeck View Post
    Especially when they don't look me in the eye or otherwise acknowledge that I'm a living, breathing person, as happens all too often in most grocery stores. Honestly, that drives me to self checks just as much as the convenience factor.
    +1
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  6. #6
    Member 757690's Avatar
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    Re: Self-Checkout

    Quote Originally Posted by SunDeck View Post
    Especially when they don't look me in the eye or otherwise acknowledge that I'm a living, breathing person, as happens all too often in most grocery stores. Honestly, that drives me to self checks just as much as the convenience factor.
    I agree.

    It's not like I'm anti-social, I just hate dealing with people.
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  7. #7
    First Time Caller SunDeck's Avatar
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    Re: Self-Checkout

    Quote Originally Posted by 757690 View Post
    I agree.

    It's not like I'm anti-social, I just hate dealing with people.
    Maybe I project a creepy vibe that keeps them from interacting with me. I could believe that.
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  8. #8
    Member foxfire123's Avatar
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    Re: Self-Checkout

    Quote Originally Posted by SunDeck View Post
    Especially when they don't look me in the eye or otherwise acknowledge that I'm a living, breathing person, as happens all too often in most grocery stores. Honestly, that drives me to self checks just as much as the convenience factor.
    this is an in-general rant, not directed at SunDeck personally. They just happened to bring something up that is a pet peeve of mine as a grocery employee. "You" is being used in general here. and be forewarned, I'm going off on a tangent here and sidetracking the original subject.

    Ok, I'll give you that some checkers just don't acknowledge customers as much as they should. Those ones need a smack, but the majority of checkers are hard working people who are taking care of a family just like you are. HOWEVER, when you go through a line do YOU acknowledge the checker/bagger also? Or are you too busy yakking away on that cell phone implanted in your head? Do you act with common courtesy, or do you treat the person helping you like a peon that put dog poop on your porch step? There is a huge difference between "Service" and "Servant", and your grocery/department store checker is not a *servant*. they're providing a service, and deserve a little bit of respect and courtesy.

    Before I became a cake decorator, I was a checker, and checker trainer. and I know how many times I've wanted to stuff those cell phones up someone's.... um..., nose..... there have also been times where I have comethisclose to asking them if they talk to their mama the way they do checkers.
    Last edited by foxfire123; 12-13-2011 at 04:40 PM.

  9. #9
    First Time Caller SunDeck's Avatar
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    Re: Self-Checkout

    Quote Originally Posted by foxfire123 View Post
    this is an in-general rant, not directed at SunDeck personally. They just happened to bring something up that is a pet peeve of mine as a grocery employee. "You" is being used in general here. and be forewarned, I'm going off on a tangent here and sidetracking the original subject.

    Ok, I'll give you that some checkers just don't acknowledge customers as much as they should. Those ones need a smack, but the majority of checkers are hard working people who are taking care of a family just like you are. HOWEVER, when you go through a line do YOU acknowledge the checker/bagger also? Or are you too busy yakking away on that cell phone implanted in your head? Do you act with common courtesy, or do you treat the person helping you like a peon that put dog poop on your porch step? There is a huge difference between "Service" and "Servant", and your grocery/department store checker is not a *servant*. they're providing a service, and deserve a little bit of respect and courtesy.

    Before I became a cake decorator, I was a checker, and checker trainer. and I know how many times I've wanted to stuff those cell phones up someone's.... um..., nose..... there have also been times where I have comethisclose to asking them if they talk to their mama the way they do checkers.
    No argument from me- the world is full of inconsiderate people. I work in direct customer service and it never ceases to amaze me how people will take a cell phone call right in the middle of our transaction, while I'm trying to help them.
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  10. #10
    15 game winner Danny Serafini's Avatar
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    Re: Self-Checkout

    Personally, I love the self-checkout and will use it anytime i can.

    Quote Originally Posted by foxfire123 View Post
    HOWEVER, when you go through a line do YOU acknowledge the checker/bagger also? Or are you too busy yakking away on that cell phone implanted in your head? Do you act with common courtesy, or do you treat the person helping you like a peon that put dog poop on your porch step? There is a huge difference between "Service" and "Servant", and your grocery/department store checker is not a *servant*. they're providing a service, and deserve a little bit of respect and courtesy.
    Having spent a few years of my youth as a bagger, I totally empathize with this. There's a lot of rudeness on display from customers. I'd tell each customer to have a good day, and I'd say 90% of them would would just grunt in response or simply ignore me. To this day I always make sure to be polite to those in customer service, because I remember how much it sucked being on the receiving end most times.

  11. #11
    THAT'S A FACT JACK!! GAC's Avatar
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    Re: Self-Checkout

    Quote Originally Posted by Rojo View Post
    It bothers me but I think its not going to do much good to fight it. Still, I prefer checkers.
    Depends on who the checker is. Here at the local Walmart we got a few humdingers. LOL

    I use for their speed and convenience if I'm only purchasing a few items. But other then that I stick with checkers. If the technology is too successful then that means more people getting replaced and in the unemployment line.
    "panic" only comes from having real expectations

  12. #12
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    Re: Self-Checkout

    Sometimes, it really depends on the quantity.

  13. #13
    They call me "chef"
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    Re: Self-Checkout

    The only negative thing I've encountered with self check out is when the store gets busy, you always have 3 of the 6 checkout stands being stonewalled by people staring blankly into the screen, frozen and unable to figure out what to do next, and then there is always one pushy guy a few people behind you who keeps bouncing around ready to run ahead of the entire line because we are all "wasting" his time unnecessarily by not bum rushing the slowpokes.

    But besides that, on slow days, I prefer them.
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  14. #14
    KungFu Fighter AtomicDumpling's Avatar
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    Re: Self-Checkout

    If I have a few items I do self-checkout. If you have more than a few items it is actually faster to wait in line and go to the regular checkout with a cashier and a bagger.

  15. #15
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    Re: Self-Checkout

    I thought this was a family site?

    I understand the importance of self-checkouts, and they should be done on a regular basis, just in case, but do we really need to discuss it in a thread on this site? Kinda personal, if you ask me


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