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Old 01-19-2012, 10:08 AM   #1
Tony Cloninger
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Hotmail Info

Does anyone know how to actually contact a live person for Hotmail.com?

All of a sudden they are telling me to enter a new password after several years of having the same one and not having it lost or compromised. You cannot even e-mail them through the site. They have never asked me to change it before....now all of a sudden they are. Makes no sense. Thanks.
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Old 01-19-2012, 10:38 AM   #2
RBA
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Re: Hotmail Info

Beavis and Butthead: Ha, ha, he said hot(male).

Anyways, make sure you are not on a phishing site (spoof) site is the only suggestion I can give you right now.
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Old 01-19-2012, 10:43 AM   #3
Tony Cloninger
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Re: Hotmail Info

Quote:
Originally Posted by RBA View Post
Beavis and Butthead: Ha, ha, he said hot(male).

Anyways, make sure you are not on a phishing site (spoof) site is the only suggestion I can give you right now.
No....it is hotmail.com..... as it always has been. Very frustrating.
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Old 01-19-2012, 11:07 AM   #4
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Re: Hotmail Info

Quote:
Phone: 800-386-5550
How to reach a live person:
I was able to just continually press "#" (took about 5-6 times) until the recording said something like, "Sorry, you will need to speak to a person..." and then they transferred me.
http://contacthelp.com/directory/Int...?ListingID=126
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Old 01-19-2012, 11:28 AM   #5
Tony Cloninger
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Re: Hotmail Info

Great! Thanks ... I will try it that way.
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Old 01-19-2012, 12:38 PM   #6
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Re: Hotmail Info

same thing for me. all i did was change it when asked, and then after logging in, going to my account and changing it right back
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Old 01-19-2012, 04:41 PM   #7
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Re: Hotmail Info

They forced me to change mine yesterday too. I have had Hotmail since May 1997, and they forced me to change one other time as well. Not really a problem since it was probably time to update that password anyway.
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Old 01-21-2012, 07:42 PM   #8
Tony Cloninger
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Re: Hotmail Info

Quote:
Originally Posted by LoganBuck View Post
They forced me to change mine yesterday too. I have had Hotmail since May 1997, and they forced me to change one other time as well. Not really a problem since it was probably time to update that password anyway.
Thanks for all the info. It just sounded fishy to me at first.
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Old 01-22-2012, 08:42 AM   #9
Redhook
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Re: Hotmail Info

My hotmail account was hacked into two weeks ago. Someone sent out a bunch of emails to all my contacts. I had to change my password too. It was the first time I had to change since it was created in the 90's. The problem seems to be fixed.
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