Just got my new custom computer parts in..., And newegg.com screwed up. Suggestions? - RedsZone.com - Cincinnati Reds Fans' Home for Baseball Discussion

SirFelixCat · 12-02-2005, 03:56 AM

So, I've spent 2 weeks doing research on building my own computer and I just got 2 of my 3 shipments in from newegg.com for my "dream" rig that I ordered Monday. Ok, so my 3rd one will get here tomorrow...so much for that 3-day shipping thing, but I can overlook that...just excited I get to build it this weekend.

So, I get off work at midnight tonight and rush home to open up my goodies and bask in all computer geekdom (well, as much as a 30 y.o. man can). I unpack the main box with the video card and such and have fun oooooohing and ahhhhing.

They shipped my case in the cases own box...taped up...good to go right? So i carefully peel the tape off and open the lid and then..............i see 8 thin boxes lined up inside, "hmmm....didnt know i had to assemble it...ok, no biggie...lets get to work!" I pull out one of the boxes.........."that's odd...why's it in a keyboard box?" I open up one of the 8 boxes.....and there is a logitech wired keyboard and mouse. "WTF!?!" So yeah, theres 8 keyboards and mice inside the case box. I'm amused, yet #$%^ FURIOUS.

So, when I call them tomorrow, I'm open to serious suggestions. I'm so pissed right now...I was actually taking 1/2 a day off tomorrow to build/install the new rig, but now, I'm case-less. Grrrrrrrrrrrrrr

Suggestions on how to handle it?

I know the CSR is not at fault and I'm not going to be hostile on the phone. But they did ruin my plans for the weekend and I did spend $1500 at their store...so would I be out-of-line assuming some solid compensation is due my way?

KronoRed · 12-02-2005, 04:05 AM

I've never had any trouble with newegg before, sounds like a bad packing job.

I agree, you outta get something for it.

Hap · 12-02-2005, 06:36 AM

doesn't newegg have a return policy?

paintmered · 12-02-2005, 09:18 AM

I've never problems with newegg either.

I'm sure they will go out of their way to fix the mistake.

TRF · 12-02-2005, 12:10 PM

Shoulda went with CPU, SC. They are local, and have a pretty good rep. We order a lot of parts from them here at Amarillo College.

I agree that you should get something out of this. And I think you should come of at least a little irate.

Do you mind me asking what the specs are on the computer? I'm curious as to what $1500 gets you from newegg.

KronoRed · 12-02-2005, 03:15 PM

Quote:

Originally Posted by TRF

Do you mind me asking what the specs are on the computer? I'm curious as to what $1500 gets you from newegg.

I'd die of happiness spending 1500 at newegg

RBA · 12-02-2005, 03:28 PM

How far is the nearest Fry's. I think Dallas???? Maybe a sidetrip from your poker games to a Fry's?

P.S. They now have a Fry's in Las Vegas, near the strip and Airport.

12-02-2005, 03:56 AM	#1
SirFelixCat Member Join Date: May 2002 Location: Denver, CO Posts: 5,672	Just got my new custom computer parts in..., And newegg.com screwed up. Suggestions? So, I've spent 2 weeks doing research on building my own computer and I just got 2 of my 3 shipments in from newegg.com for my "dream" rig that I ordered Monday. Ok, so my 3rd one will get here tomorrow...so much for that 3-day shipping thing, but I can overlook that...just excited I get to build it this weekend. So, I get off work at midnight tonight and rush home to open up my goodies and bask in all computer geekdom (well, as much as a 30 y.o. man can). I unpack the main box with the video card and such and have fun oooooohing and ahhhhing. They shipped my case in the cases own box...taped up...good to go right? So i carefully peel the tape off and open the lid and then..............i see 8 thin boxes lined up inside, "hmmm....didnt know i had to assemble it...ok, no biggie...lets get to work!" I pull out one of the boxes.........."that's odd...why's it in a keyboard box?" I open up one of the 8 boxes.....and there is a logitech wired keyboard and mouse. "WTF!?!" So yeah, theres 8 keyboards and mice inside the case box. I'm amused, yet #$%^ FURIOUS. So, when I call them tomorrow, I'm open to serious suggestions. I'm so pissed right now...I was actually taking 1/2 a day off tomorrow to build/install the new rig, but now, I'm case-less. Grrrrrrrrrrrrrr Suggestions on how to handle it? I know the CSR is not at fault and I'm not going to be hostile on the phone. But they did ruin my plans for the weekend and I did spend $1500 at their store...so would I be out-of-line assuming some solid compensation is due my way? __________________ Resident Poker Pro

12-02-2005, 04:05 AM	#2
KronoRed The Lineups stink. Join Date: Jun 2003 Location: West N. Carolina Posts: 55,342	Re: Just got my new custom computer parts in..., And newegg.com screwed up. Suggestions? I've never had any trouble with newegg before, sounds like a bad packing job. I agree, you outta get something for it. __________________ Go Gators!

12-02-2005, 06:36 AM	#3
Hap Plays The Right Way Join Date: Mar 2003 Location: 796.357 Posts: 1,676	Re: Just got my new custom computer parts in..., And newegg.com screwed up. Suggestions? doesn't newegg have a return policy? __________________ .

12-02-2005, 09:18 AM	#4
paintmered SERP Emeritus Join Date: Jul 2001 Posts: 7,007	Re: Just got my new custom computer parts in..., And newegg.com screwed up. Suggestions? I've never problems with newegg either. I'm sure they will go out of their way to fix the mistake. __________________ What if this wasn't a rhetorical question? All models are wrong. Some of them are useful.

12-02-2005, 12:10 PM	#5
TRF Vavasor Join Date: Apr 2000 Location: Amarillo, TX Posts: 12,669	Re: Just got my new custom computer parts in..., And newegg.com screwed up. Suggestions? Shoulda went with CPU, SC. They are local, and have a pretty good rep. We order a lot of parts from them here at Amarillo College. I agree that you should get something out of this. And I think you should come of at least a little irate. Do you mind me asking what the specs are on the computer? I'm curious as to what $1500 gets you from newegg. __________________ "don't end up with a grandson with a dog collar."

12-02-2005, 03:28 PM	#7
RBA CELEBRATION TIME Join Date: Apr 2000 Location: San Marcos, CA Posts: 13,939	Re: Just got my new custom computer parts in..., And newegg.com screwed up. Suggestions? How far is the nearest Fry's. I think Dallas???? Maybe a sidetrip from your poker games to a Fry's? P.S. They now have a Fry's in Las Vegas, near the strip and Airport.

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