https://www.nytimes.com/2018/07/14/b...imes&smtyp=cur
I used to work at a Blockbuster. Does anyone have any rental memories (Blockbuster or otherwise?)
One time, a guy argued with me about a $2 late fee. He came in for three days straight to dispute the late fee, claiming that he had returned the movie on time. My manager had told us that we couldn't remove late fees any longer since some of the employees had been removing them for friends and family. I told him there was nothing I could do. On the third day of this dispute, he pushed over this candy cart we had near the front of the store and said "I'll never rent here again!"
He came in the next week and paid the late fee.